Política de privacidad

At Raiz De, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

1. Information We Collect

  • Personal Information: When you make a purchase or contact us, we may collect personal details such as your name, email address, shipping address, payment information, and phone number.
  • Non-Personal Information: We automatically collect data like your IP address, browser type, and browsing behavior to improve our website's functionality.
  • Cookies: We use cookies to enhance your browsing experience and track website usage. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.
  • Provide customer support and respond to your inquiries.
  • Send order updates, promotional offers, and newsletters (if you opt-in).
  • Improve our website’s performance and user experience.
  • Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment processors, shipping companies) to fulfill your orders.
  • Legal authorities if required to comply with applicable laws or regulations.

4. Data Security

We implement industry-standard security measures to protect your personal information. While we strive to keep your data secure, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

  • Access and Correction: You have the right to access and correct any personal information we hold about you.
  • Opt-Out: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.
  • Data Deletion: You may request the deletion of your personal information by contacting us at nir@raizde.com.

6. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child, we will take appropriate steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated Effective Date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: nir@raizde.com